Privacy policy
Last updated 7 November 2026. This explains what Fayd collects, why, who can see it, and how to delete it. It is written in plain language on purpose.
The short version
- We collect what you give us to run your account: your email, profile, rounds, posts, messages and friends.
- We do not sell your information, show ads, or use advertising or analytics trackers.
- We do not ask for your contacts or your advertising ID. Your device's location is used only if you choose to turn on the optional round location check, and we keep only the result, not where you went (see below).
- Fayd is for people 18 and over. Your birthdate is private: others only see your age.
- You can delete your account and its data yourself, inside the app, at any time.
Who we are
Fayd ("we", "us") is a social app for golfers. Questions or requests about your data: support@faydgolf.com.
What we collect
- Your account. Your email address and password (the password is stored in scrambled form by our login provider, so we cannot read it), your name and username, your birthdate, your city, pronouns and bio if you add them, and your profile and banner photos.
- Your golf. Rounds and scores you log, your Handicap Index (worked out from your rounds), group scorecards, your bag, the cards, tags and Cups you earn, and the courses you save or search for.
- What you share. Posts, comments, likes, reposts, stories and the photos in them, and direct messages and their photos.
- Your connections. Friends, followers, blocks, and reports you make. Rounds, open days and calendar entries you plan, and your replies to them.
- Activity inside the app. Notifications you receive. The first time someone opens your profile, you get one notification saying so. We also count how many times a day each account does certain actions (posting, messaging, searching), only to stop spam and abuse.
- Round location check (optional, off unless you turn it on). If you tick "Verify this round with my location" when you start a round, Fayd asks your phone or browser for your location, only while you play and only when you tap in the app: at the start, on each hole and at the finish (up to 20 readings). The readings are sent once to our server when you save the round, which compares them with the course's position, and then they are thrown away. We keep only the result: a level (Arrived, On course or Full round) and a few totals (number of readings, holes, minutes and distance covered). We never keep your coordinates or route, and we do not track you in the background. Other members can see only the level badge on a round. You can say no at any time, and you can delete a round, which deletes its result.
- Technical data. Like any website, our hosting and database providers see your IP address and your browser or device type in routine server logs. On your device, the app stores a sign-in session and a copy of your app data so it loads quickly.
What we do not collect: your location unless you turn on the round location check described above (and then never your coordinates or route), your contacts, your photo library (we only receive the photos you choose to upload), your advertising ID, or analytics about how you move through the app.
How we use it
- To run Fayd: show your profile and posts, calculate your handicap and rank, make group scorecards, deliver messages and notifications.
- To keep people safe: members can report content, and Fayd flags posts and comments that may contain threats, hate or wishes of harm for a moderator to review. Moderators can remove content and suspend accounts, as described in the Community rules.
- To protect the service: limits on how often actions can be repeated, and checks that you are 18 or older.
- To send the emails you ask for: confirming your email and resetting your password.
Who can see your information
- Other members. They can see your name, username, age, city, photos, bag, rank, cards and tags, and the posts and rounds you share, depending on the visibility you choose (for example public or friends only). Your calendar and open days are for friends. Direct messages go only to the person you send them to.
- Your birthdate and email are never shown to other members.
- Moderators can see reported or flagged content, and the history of bans and removals.
- Service providers that run Fayd for us (below). They may only use your data to provide their service to us.
- Authorities, if the law requires it or to protect someone's safety.
Services we use
- Supabase stores our database, handles sign-in, stores your photos and message images, and sends the sign-up and password-reset emails.
- Cloudflare hosts the website and the app's files, and runs our course-search function.
- GolfCourseAPI provides course information. When you search for a course, only the words you typed are sent to it. We do not send your name, email or account. Course results are cached so the same course is not looked up again.
- Apple, if you get Fayd from the App Store. If paid features such as Premium are offered in the app, Apple processes the payment and we do not receive your card details.
We do not sell your personal information, and we do not share it with anyone for advertising.
How long we keep it
- We keep your information while your account exists. Stories disappear after 24 hours.
- If you delete a post, a message or a round, it is removed.
- If you delete your account, your profile, posts, comments, stories, messages, photos, rounds, handicap, bag, tags, Cups, friendships and notifications are permanently deleted. Group rounds you hosted are removed for everyone who played in them.
- We keep a safety log of moderator actions (such as a ban, or a post that was removed or flagged, including a copy of its text) so that serious problems are not erased by deleting an account. An account that is currently suspended cannot be deleted until the suspension ends.
- Copies in our providers' backups, if any, are overwritten on their normal schedule.
Your choices
- Edit your profile, bag, photos and visibility settings in the app.
- Delete your account in the app: Profile → Edit profile → Delete my account.
- Block or report anyone from their profile or a post.
- Ask us for a copy of your information, or to correct it, by emailing support@faydgolf.com. Depending on where you live (for example the EU, UK or California) you may have additional legal rights over your data, and you can use the same address to exercise them.
Children
Fayd is for people 18 and over, and we check your birthdate when you join. If we learn that someone under 18 has an account, we will delete it. If you think a member is under 18, please report them.
Security
Your data is sent over encrypted connections, and the database enforces who may read or change each record. No system is perfectly secure, so please use a password you do not use anywhere else.
Where your data is processed
Our providers may process data in the United States and other countries.
Changes to this policy
If we change this policy in a way that matters, we will tell you in the app before it takes effect. The date at the top shows when it was last updated.